Refund Policy
Last Updated: September 14, 2026
1. Refund Eligibility
The Certitude offers refunds under specific conditions as outlined below.
2. Service-Based Refunds
Refunds for services may be requested within 7 days of purchase if the service has not been utilized or delivered.
3. Non-Refundable Items
Certain services and products are non-refundable, including but not limited to fully delivered services, customized solutions, and subscription fees after the billing period has commenced.
4. Refund Process
To request a refund, contact us with your order details. Approved refunds will be processed within 7-10 business days.
5. Cancellation
Service cancellations must be requested in writing. Partial refunds may be issued based on service utilization.
6. Contact
For refund requests, contact us at .